Sustainability | Free Full-Text | Enhancing the Smart Tourism Experience for People with Visual Impairments by Gamified Application Approach through Needs Analysis in Hong Kong


Sustainability research in tourism are more and more emphasizing social issues, for example, “Accessible Tourism for All.” Analysis on folks with visible impairments with sensible tourism has thus far been sparse. With a purpose to resonate with the worldwide name for sustainable tourism growth, this paper goals to contribute to understanding the aspirations of individuals with visible impairments when it comes to tourism and to discover how sensible tourism locations may probably improve the tourism expertise they provide. We utilized multisensory participant observations and interviews to empathize with the goal customers and achieve insights into their wants. The outcomes confirmed that they have been typically constructive about journey, notably autonomy, achievement wants, and socializing with different people. The findings additionally make clear their want to play video games on their telephones. Consequently, primarily based on the findings and the theoretical groundings of PERMA mannequin and MDA framework from constructive psychology and recreation design, the research proposed a gamified strategy to future tourism app design for folks with visible impairments, which may improve engagement, motivation, and pleasure within the tourism expertise.
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